587-297-7055

Privacy Policy

Privacy Policy

Effective Date: 23 september 2024

Welcome to Cellphone Expert shop website, (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website.

By using our website, you agree to the terms outlined in this Privacy Policy. Please review it carefully.

1. Information We Collect

We do not collect personal information from visitors automatically, nor do we use any tracking plugins or services to monitor or collect data on our website visitors. The only personal information we collect is what you voluntarily provide through our quote request form.

Quote Request Form:

When you request a quote from us via the form, we may collect the following information:

  • Name
  • Email address
  • Phone number (if provided)
  • Details about your repair needs (such as device type, issue, etc.)

This information is collected solely for the purpose of responding to your inquiries and providing quotes.

2. How We Use Your Information

We use the information you provide in the following ways:

  • To respond to your requests for quotes or service inquiries.
  • To contact you with any follow-up questions or updates regarding your requested services.

We do not sell, rent, or share your personal information with any third parties for marketing or other purposes.

3. Data Retention

We retain your information only as long as necessary to respond to your inquiry or complete the service you requested. Once your request is fulfilled, we will securely dispose of any personal information unless required to retain it for legal or regulatory purposes.

4. Security of Your Information

We take reasonable measures to protect the personal information you provide against unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

As a user based in Canada, you have certain rights regarding your personal information:

  • Access and Correction: You have the right to request access to the information we hold about you and to request correction of any inaccuracies.
  • Deletion: You can request that we delete any personal information we have about you, subject to legal obligations.

To exercise these rights, please contact us at cellphoneexpertgp(at)gmail.com

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and the “Effective Date” at the top will be updated.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise any of your rights regarding your personal information, please contact us at:

Cellphone Expert
9910 96 St, Grande Prairie, AB. T8V 7T9
587-296-7055
cellphoneexpertgp(at)gmail.com

Thank you for trusting CellphoneExpert.ca with your phone repair needs. We are committed to maintaining your privacy and providing exceptional service.