F.A.Q

1. What types of repairs do you offer?

We repair a wide range of issues, including screen repairs, battery replacements, water damage, camera repairs, charging issues, software troubleshooting, and more. If you’re unsure if we can help, just bring in your device or give us a call, and we’ll be happy to assist.

2. How long do repairs usually take?

Most common repairs, such as screen or battery replacements, can be completed the same day—often within an hour or two. However, more complex issues may take longer. When you bring in your device, we’ll provide an estimated repair time so you know what to expect.

3. Do you provide warranties on repairs?

Yes, we offer a warranty on most of our repairs. The exact warranty period may vary depending on the type of repair, but typically covers any defects in parts or workmanship. Feel free to ask our staff for specific warranty details.

4. Can I bring in my own parts for you to install?

While we highly recommend using our high-quality parts to ensure the best repair outcome, we can install parts you provide. However, please note that we cannot offer a warranty on repairs completed with customer-supplied parts.

5. Do you buy or trade-in old phones?

Yes, we do! We offer competitive buyback prices for many models and are happy to discuss trade-in options if you’re looking to upgrade your device. Bring your phone in, and we’ll give you an assessment on-site.

6. What types of phones do you sell?

We offer a variety of new and certified pre-owned phones from major brands, including Apple, Samsung, Google, and more.

7. Do you only repair cell phones, or can you repair tablets and other devices too?

In addition to cell phones, we repair a variety of electronic devices, including tablets and select types of wearables. Let us know what device you have, and we’ll do our best to help!

8. Is data on my device safe during repairs?

We understand how important your data is. While our technicians take every precaution to protect your information, we always recommend backing up your data before bringing in your device for repairs, just to be safe.

9. How much will my repair cost?

Repair costs vary depending on the device and the type of repair needed. For example, screen and battery replacements tend to be more affordable, while motherboard repairs or water damage recovery can be more complex. Feel free to reach out or visit us for a free quote on your specific repair.

10. What forms of payment do you accept?

We accept all major credit cards, debit cards, and cash. We also offer financing options for larger purchases and repairs to help you get your device back without stress. Just ask our staff for more details.

Still have questions? Don’t hesitate to get in touch or visit us at our Grande Prairie location. We’re here to help with all your phone repair and device needs!